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The following is a list of services career categories:
Passenger Service Agents
Line Service Workers
Catering and Cabin Expediters
Air Freight Agents
Interior and Exterior Cleaning
Flight Attendants assist passengers with their needs during flight. They make certain that safety rules are followed and serve meals and beverages. When passengers require attention due to illness, handicaps, age, or have problems with children, the flight attendants assist.
Passenger Service Agents help passengers who require special attention. A person dependent upon a wheelchair or parents traveling with young children have special needs. Agents sometimes assist with making reservations and writing tickets.
Operations Managers supervise reservation agents, ticket agents, passenger service agents, sales representatives, sales managers and others in the office areas.
|Office Workers perform duties common to most businesses.|
Ramp Agents supervise servicing, loading and unloading of aircraft.
Line Service Workers are responsible for parking, securing, fueling and service needs of aircraft at the airports.
Kitchen Workers are involved in meal preparation for employees and airline passengers.
Catering and Cabin Expediters move food from the kitchens to the planes.
Cargo handlers load and unload freight.
Baggage Clerks check in baggage at flight time. They also assist in locating lost baggage at the end of a flight.
Baggage Handlers move baggage from the airplane to the terminal and put it on racks or carousels for passenger pick up.
Air Freight Agents weigh freight, make out invoices and put tags on the freight.
Interior and Exterior Cleaning crews go into the airplane when the passengers have left the airplane to clean the cabin and replace supplies.
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Updated: March 12, 2004